Here at Green Cloud IT we offer a wide range of IT Support services to help cover all of your IT system. Helping to ensure that it remains safe, reliable and efficient whilst being used by your workforce and customers. No matter the size of your IT system, our team of experts are able to offer the most cost effective service for your business.
Green Cloud’s support services are always delivered through a single point of contact which means that you deal with a single person who will have expertise and knowledge of your system. Not to mention that they will get to know your main pain points of your system. We have a dedicated support and technical assistance team who are based at our offices in the UK.
All of our support services are bespoke to your business, we always offer a professional service including:
- 24/7 Support & guaranteed response times
- A dedicated account manager, who can be your single point of contact
- Contracts that are tailored to your requirements
- Longer term contracts offer bigger advantages
- Supplying and installing hardware & software
- Free site surveys
- Health Checks at regular intervals
- Phone, Remote and Onsite support available
- ADHOC breakdown recovery
- A full managed service available at request
With a dedicated account manager, we ensure that they are flexible and always innovative when it comes to any technical problems you are experiencing. We are able to work independently or if you have an in-house IT team we can work with them to
help keep your business running smoothly and at the best performance possible.